Privacy Policy

Last updated: March 15, 2025

1. Data We Collect

At Zenbergs, we collect information that you provide directly to us through our contact forms, audit requests, or email inquiries. This includes your name, email address, phone number, and the content of your message. We also collect technical data from your browser and device, such as IP address, browser type, operating system, and pages visited on our site, through cookies and analytics tools.

2. Purpose of Processing

We process your data to respond to your inquiries, manage requests for cybersecurity and process optimization consulting services, send communications related to our services (if you have given your consent), and improve the browsing experience on our website. We do not use your data for purposes incompatible with those described herein.

3. Legal Basis for Processing

The processing of your data is based on your explicit consent when submitting a form, the performance of a service contract, or our legitimate interest in improving the security and functionality of our website. You may withdraw your consent at any time by contacting us.

4. Cookies and Tracking Technologies

We use first-party and third-party cookies (Google Analytics) to analyze site traffic, understand how visitors interact with our pages, and optimize content. You can manage your cookie preferences from your browser settings. Some cookies are necessary for the basic functioning of the site.

5. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes described, or as long as a contractual or legal relationship requires it. Once the relationship ends, your data will be securely deleted within a maximum of 12 months, unless legal retention obligations apply.

6. Transfer to Third Parties

We do not share your personal data with unauthorized third parties. We may share information with service providers acting as data processors (hosting, email platform, analytics tools) under confidentiality agreements. We never sell your data to third parties.

7. User Rights

You have the right to access, rectify, delete, restrict processing, object to processing, and request data portability. To exercise these rights, send us an email at info@zenbergs.com or a letter to our postal address. We will respond to your request within a maximum of 30 days.

8. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or destruction. This includes SSL encryption, firewalls, access controls, and incident response procedures. However, no system is completely secure, so we cannot guarantee absolute security.

9. Anti-Deception Statement

Zenbergs does not make false, misleading, or exaggerated claims about its services. We do not use false urgency, fabricated testimonials, unauthorized brands, or unverified promises of results. All information on this site is accurate and verifiable. We have no official affiliation with any government or financial entity unless explicitly stated.

10. Contact

For any questions about this policy or to exercise your rights, you can contact us at:

Zenbergs
Montemayor 5610
Phone: (77)155140-9804
Email: info@zenbergs.com
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